Your privacy matters

How we handle personal information

We only collect information that is reasonably necessary to provide our services, respond to enquiries, and improve our website. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

What we collect

Contact details (such as name, email, phone), enquiry details, and any information you choose to provide about your business.

Why we collect it

To respond to requests, provide and administer services, send relevant updates (where permitted), and meet legal and regulatory obligations.

Privacy details

Key information about cookies, analytics, disclosures, and your rights.

Collection of personal information

We may collect personal information when you submit a form, email us, call us, book a consultation, or otherwise interact with us. The information collected depends on the context and may include your name, contact details, business details, and the content of your enquiry.

Cookies and analytics

Our website may use cookies and similar technologies to help it function, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

Use and disclosure

We use personal information to provide services, respond to enquiries, manage our relationship with you, and improve our website. We may disclose information to trusted service providers (for example, website hosting, email, scheduling, or analytics) where necessary to operate our business, and to professional advisers or regulators where required by law.

Security and retention

We take reasonable steps to protect personal information using administrative, technical, and physical safeguards. We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Access, correction, and complaints

You may request access to, or correction of, personal information we hold about you. If you have a privacy concern or complaint, please contact us and we will respond within a reasonable timeframe.

International transfers

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that personal information is handled in accordance with this policy.